Frequently Asked Questions

• Check-in starts from 2:00 pm
• Check-out is by 10:00 am

Early check-ins or late check-outs may be available by arrangement — please contact reception.

Reception is open daily from 8:30 am to 5:30 pm. Our friendly team is happy to assist with bookings, directions, and local travel advice.

Yes. If you plan to arrive after reception closes, please contact us during the day to organise after-hours check-in and access details.

Yes — booking direct ensures you have access to the best range of cabins and sites, as well as up-to-date local advice and flexibility from our on-site team.

We offer a range of self-contained cabins, powered caravan sites, and camping areas, perfect for families, couples, or solo travellers exploring the Highlands.

Yes, all cabins include fresh linen and towels. Guests staying on caravan or camping sites will need to bring their own bedding and towels.

Yes, pets are welcome on selected powered and unpowered sites (conditions apply). Please let us know when booking so we can allocate a suitable space.

Yes. Moss Vale Holiday Park welcomes long-stay guests, including retirees, working travellers, and those looking for extended breaks in the Highlands.

Our park provides a variety of features for comfort and convenience, including:

• Camp kitchen and BBQ areas
• Clean amenities with hot showers
• Guest laundry
• Children’s playground
• Free Wi-Fi throughout the park

Yes, free Wi-Fi is available across the park for all guests.

Yes. Our powered sites are spacious and easily accessible, with plenty of room for caravans, RVs, and motorhomes.

We understand plans can change. Cancellations are accepted according to our standard booking terms — please refer to your confirmation email or contact reception for details.

Yes, quiet hours are from 10:00 pm to 7:00 am to ensure all guests enjoy a restful night.

Visitors are welcome during the day but must register at reception upon arrival. Visitor parking may be limited during busy periods.

We’re set in the heart of the Southern Highlands, just five minutes from Moss Vale town centre, 15 minutes from Bowral, and under two hours from Sydney.

Explore Fitzroy Falls, Bradman Museum, Southern Highlands wineries, and local cafés and markets — all within easy reach.

Yes. Moss Vale has a train station and local bus services, providing easy access to Sydney, Bowral, and surrounding towns.